Pricing
Choose the support that’s right for your business. This is a very straightforward pricing model that allows your company to budget for your IT support and Management. Flexible or fixed cost.
MANAGED IT
MONITORING ONLY
Managed IT
Flat Monthly Fee and No Surprises.
Access to Technology Experts. No Commitment or Lock-in Contracts.
BIZ STARTER
Starting from $220/month
Support for Individual or Business.
- Up to 3 devices
- Workstation, Laptop, Tablet
- Unlimited remote support
- Free Anti-Virus Endpoint
- Pro-active Monitoring
- Pro-active Patching
- Additional Device $33
- Additional Server $165
PREMIUM
Custom Monthly Plan to Suit Business
Complete IT solution for Business.
- All listed from Starter
- From 10+ Devices
- From 1-2+ Managed Servers
- Managed Backup & Recovery
- Managed Network
- 1TB Offsite cloud backup
- Additional Device $33
- Additional Server $165
CUSTOM
Custom Monthly Plan to Suit Business
Complete ICT Management for Business.
- Servers and Virtual Machines
- NAS Servers
- Unlimited Support
- Managed Security Gateway
- Internet, Phone VOIP Service
- Monthly Full System Report
- Regular Scheduled Visit
- Per Agreement and SLA
We offer Ad-Hoc Technical Support
There are many factors to consider when pricing an outsourced IT Support service. Our process involves meeting with you so we can make sure we align a support service that matches your objectives and needs. We offer ad-hoc services which means rather than paying a flat monthly fee you pay as and when you require support. This may sound good but, since prices can’t be normalised, you will likely end up paying far more overall. Additionally, as IT becomes increasingly critical, a purely reactive approach to IT support will leave you hurting after a major incident due to prolonged downtime and a large bill from your support provider.
Ad-hoc Pricing
Starting from $33
REMOTE
- Business Hours
- Instant support
- 15min increments
- Australia Wide
- Monday to Friday
- 8AM to 6PM
- ~
Starting From $132
ONSITE
- Business Hours
- No Call Out Fee
- 1hr Minimum
- Sydney Wide
- Monday to Friday
- 8AM to 6PM
- ~
Starting From $55
REMOTE(AH/PH)
- After Hours (AH)
- Public Holidays (PH)
- 1hr Minimum
- Australia Wide
- Monday to Sunday
- 6PM to 8AM
- 8AM to 6PM (PH)
Starting From $209
ONSITE (AH/PH)
- After Hours (AH)
- Public Holidays (PH)
- 1hr Minimum
- Sydney Wide
- Monday to Sunday
- 6PM to 8AM
- 8AM to 6PM (PH)
Our T&Cs
1. All prices quoted are inclusive of GST. 2. Our ad-hoc billing shall come into force upon the effective date and time. 3. We carry EFTPOS payment facilities for your convenience. We accept VISA, Mastercard and American Express (up to 2.5% surcharge is applicable) 4. Additional charges may apply if no long-term parking is available for our technicians.
Download our Ad-hoc Brochure
It’s Our Job To Help Your Business Save Money, Work Faster And Focus On What Is Most Important To You. No hidden costs and 100% transparent.
Partners and Solution Providers
